Frequently Asked Service Questions

Service at Our Dealership

What Services Does Your Service Department Cover?

At our service department, you can bring your vehicle in for a variety of services to improve its operation and extend its lifespan. Our qualified technicians can work on recalls, wheel alignment, perform visual inspections, top off fluids, tire rotation, brake repair, oil changes, and replace batteries.

How Often does Lincoln Recommend an Oil Change?

Lincoln recommends that oil changes are performed every 3,000 to 5,000 miles. The oil should also be changed every three months if you drive less than 3,000 to 5,000 during that timeframe. If your car takes synthetic oil, then it only needs to be replaced every 7,500 to 10,000 miles. Check your owner’s manual for more specific maintenance schedules.

Do You Have Loaner Vehicles or a Shuttle?

We understand how challenging it can be to go without a vehicle when your car is in need of maintenance or repairs, which is why our dealership offers a complimentary shuttle service to our customers. We can drop you off at your home, office, or business district. Rental vehicles are also available for added convenience. If you prefer to stay at the dealership until your car is ready for pick-up, you welcome you to utilize our waiting rooms, which features wi-fi, a children's play area, and HDTVs.

Do I Have to Pay For a Recall?

Our customers do not have to pay for a recall when they're notified of repairs that are needed on their vehicles. The manufacturer is responsible for covering the costs to ensure the car is fully restored. Customers are required to bring the car in between a specific timeframe, or the costs are no longer covered. We encourage our customers to bring in their recall letter or email to the appointment.

When Should I Replace my Tires?

We suggest checking the tread on your tires every few months and replacing it once it has 4/32" of tread depth left to ensure there's plenty of traction while driving. The tires can also be replaced every three to four years, depending on how frequently you drive.

Can I Service a Vehicle with Grapevine Lincoln Even if I Didn't Buy Here?

We welcome our customers to bring in their vehicles to get serviced or repaired even if you didn't purchase it at our location. We work on all makes and models of cars.

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Service Hours

  • Monday 7:00 AM - 7:00 PM
  • Tuesday 7:00 AM - 7:00 PM
  • Wednesday 7:00 AM - 7:00 PM
  • Thursday 7:00 AM - 7:00 PM
  • Friday 7:00 AM - 7:00 PM
  • Saturday 7:00 AM - 4:00 PM
  • Sunday Closed